Buzzo privacy

Updated October 25, 2026.

Buzzo lets customers track orders by selecting a restaurant and branch and entering the receipt number, without creating an account. Number lookup shows status and estimated timing, without customer names or order details. Private receipt links are also supported.

Information we use

We process the order number, status, estimated wait, branch, and details supplied by the restaurant. A QR claim and tracking session grant access only to that order. If you enable notifications, we process your browser push subscription or Apple device push token to deliver order updates. Connection information such as IP addresses may be processed to operate and protect the service.

Purpose and sharing

Information is used for order tracking, order notifications, and service security. Required notification data is sent to the device notification provider, such as Apple. The customer app has no third-party advertising or analytics trackers. Restaurants are responsible for information they enter about your order.

Retention and choices

Tracking sessions expire within 24 hours or when revoked. App Clip push subscriptions expire within eight hours of registration; iOS and your settings may stop notifications sooner. Expiration stops use of a subscription and does not automatically erase all order or security records. Order and operational records are retained by the service and restaurant for operational needs. Disable notifications in your device settings and contact the restaurant or support for assistance or a request to delete data associated with your order.

The iPhone app stores its session in the device Keychain and language preferences locally. Notification delivery credentials are encrypted on the server.

Contact

support@jumpersagency.com. Include the restaurant, order number, and visit time. Do not send a password or private QR link.